Security of funds
Clear about who provides what.
Alpine FX supports the client relationship. Payment and e-money services are provided by Currencycloud, an electronic money institution.
The provider relationship
Regulated payment infrastructure, explained properly.
In the UK, Alpine FX is an EMD Agent of The Currency Cloud Limited. The Currency Cloud Limited provides payment and e-money services and is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, FCA reference 900199.
Safeguarding
When funds are posted to your account, e-money is issued in exchange for those funds by Currencycloud. In line with regulatory requirements, Currencycloud safeguards the relevant funds.
Separation of funds
Relevant client funds are separated from Currencycloud's company funds and held in safeguarding accounts with reputable UK and European Union credit institutions.
What safeguarding means
Protection through separation, not FSCS cover.
If Currencycloud became insolvent, funds held in safeguarding accounts would form an asset pool from which e-money holders' claims are paid above those of other creditors. Safeguarding ends when money has been paid out to the beneficiary's account.
Currencycloud is not a bank. Funds held as e-money are safeguarded under the applicable electronic money rules and are not protected by the Financial Services Compensation Scheme.
Read Currencycloud's safeguarding information
Services provided by Currencycloud.
Currencycloud provides the payment and e-money services used by Alpine FX clients in the UK and the European Economic Area through the relevant regulated entities.
A question about security
Ask it before you move any money.
We will explain the account, funding and payment process clearly before you proceed.